This paper examines policies and practices adopted by public sector banks (PSBs) in India to promote financial inclusion in the aftermath of the COVID-19 pandemic. Using exclusively secondary data (RBI notifications, scheme documents, government reports, industry analysis and published assessments), the study traces the policy response during 2020–2024, documents operational practices undertaken by PSBs (account opening drives, credit guarantee and emergency lending, digital delivery, business correspondent expansion), and evaluates outcomes and challenges for inclusion (account ownership, deposit mobilization, credit flow to MSMEs and vulnerable groups, and the digital divide). The paper concludes with policy and operational recommendations to strengthen resilient, inclusive banking in the next phase.