ASSERTIVE COMMUNICATION IN THE CONTEXT OF HIGHER EDUCATION
Sr No:
Page No:
5-8
Language:
English
Authors:
Dr. Blaga Dimova*
Received:
2025-10-25
Accepted:
2025-12-02
Published Date:
2025-12-11
Abstract:
This article examines assertive communication as a key component in the formation of social and citizenship competences
in the context of higher education. Assertiveness is presented both as an individual skill and as a pedagogical tool that supports the
development of autonomy, confidence, and constructive interaction. The study was conducted with 43 students in the educational and
qualification degree "Master" in the specialty "Preschool and Primary School Pedagogy" at the Burgas State University "Prof. Dr.
Assen Zlatarov". As part of the training, the students participated in training in assertive behavior, including role-playing real-life
situations - friendly relationships, teamwork and communication between parents and teachers. The analysis of the cases shows that
assertiveness allows for a clear statement of personal boundaries, respectful expression of needs and maintaining positive relationships
without conflicts. The results emphasize that assertive communication builds trust, cooperation, and balance between personal and
professional commitments. In conclusion, assertiveness is being established as a universal strategy for forming active citizens, capable
of participating constructively in public and professional life, while contributing to the sustainable development of the community.
Keywords:
social and citizenship competences, assertive communication, higher education